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Call us for all your car needs! 574-262-1037

PRIVACY POLICY

This privacy policy sets out how Quality Import Service uses and protects any information that you give Quality Import Service when you use this website. Quality Import Service is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Quality Import Service may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5/01/2018. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • ASE Master Technician
  • ASA (Automotive Service Association)
  • Bosch
  • Car Care Aware

Testimonials

  • I have brought my last 3 BMW cars to Quality Import Service. The service is great, the people friendly and the prices are good. I wouldn't take my car anywhere else.
    -Bonnie Freshour - Bristol

  • We've been taking our cars to Quality Imports Service for YEARS because of the OUTSTANDING work they do. They're the most CONSCIENTIOUS service company - they take the necessary amount of time to inspect the functioning of every vehicle we've ever taken there. They call ahead with anything they find to inform/ask us before adding it to the services to be done. We've never found a more TRUSTWORTHY and FAIR group of people to do business with!!
    -Mike & Nancy S. - Cassopolis, MI

  • Every time we come to Quality Imports we are treated with special care and never feel we are miss lead. Honest and good "old fashion" service with a very personal touch. Our car runs good. Thanks to Quality Import
    -Greg Pairitz - Granger

  • The service and expertise at Quality Imports has always been very professional and very caring about my automobile. I would never take my Import to anyone but Quality Imports unless for a warranty problem of which then I would go back to dealership. The owners and their staff are very personal and I love being one of their customers.
    -Debbie Mitchell - Bristol Indiana

  • This is a place of " Excellence" The staff has good manners and, makes you feel like family. Besides, their expert knowledge on cars. They key into exactly what the problem is intensively!!. They work as a team to make sure your car is repaired as, it should be!!, Cheers!!! Quality Imports Service.... Thank you for all.... you do..!!! My Mercedes is running perfect now!!!..
    -Gale Y. David - Bristol, Indiana

  • Service was done properly and on time. Everyone is always friendly and informative.
    -David Hochstetler - Elkhart,In

  • Wonderful, personalized service at affordable prices
    -Sheila Billis - Elkhart Indiana

  • Quality Import Service has been servicing my Volvo's for more than 20 years. I have always been pleased with their high level of service and know I can rely on their expert advice. Barb, Mike and Kip are great to work with!! I would highly recommend!!
    -Charlie Moore - Bristol, IN

  • Great people to deal with, been going there for 30+ years, always happy with our repairs and bill
    -Jack kunkel - Elkhart

  • The best place to go for my BMW!
    -Angel - Elkhart

  • This is the place for import service. Skip the dealer, these guys are much better priced and are very knowledgeable.
    -Bob K.

  • I had been to other shops and they could not fix my BMW. These guys fixed my BMW better than it ever been since I've owned it. It is fun to drive my car again. I am making this my shop for all my repairs.
    -Kato S.

  • I have owned 4 Mercedes. Quality Import has serviced everyone of them. They still treat your car as one of the family. Just like when I purchased my first one 40 years ago. They know each model and what may need attention as you add miles to your car. When I ask Mercedes Service why they don't do this anymore. Their answer was Mercedes will not allow us to advise you what to expect or problems they have had with my model.
    -Larry W.

  • Mike is honest, very knowledgeable and easy to deal with.
    -Will H.

  • They have serviced two of my Mercedes Benz, they know what they are doing and will do the job right, nothing flashy, just quality work which leaves your car better than it was and fun to drive again
    -Lee H.

  • Best service I've ever received, hands down!!!
    -Leander S.

  • Amazing place and true to the name of quality, you might have long wait times here and there depending on your repair, ive been bringing my 2005 and 2009 mini coopers here for all there problems and they have always been fixed, anywhere from broken ignitions and noises to rebuilding superchargers. Highly reccomended!!
    -Andrew J.